Below are answers to some of the commonly asked questions we get here at Mikes Falconry Supplies. If you have additional questions or need help placing an order, please do not hesitate to contact us!
1. Do you offer international shipping?
Yes, Mike’s Falconry Supplies ships worldwide using fast and reliable services like DHL and UPS. Orders are typically processed within one to two business days, excluding weekends and holidays.
2. What is included in your apprentice kits?
Our apprentice kits are designed to provide all the essential equipment for new falconers. They include items such as anklets, jesses, leashes, swivels, bells, gloves, and more. We offer kits tailored for red-tailed hawks, American kestrels, and other raptors.
3. Can I order custom falconry equipment?
Absolutely. We offer custom braided leash setups and custom fit Kangaroo anklets along with custom lures. If you can’t find what you’re looking for, we can create custom equipment to meet your specific needs. Please contact us with your requirements, and we’ll be happy to assist.
4. How do I choose the right size raptor transport carrier?
We offer three main sizes of raptor transport carriers: micro, medium, and large. The appropriate size depends on your bird’s species and size. For guidance, please refer to our blog post on choosing the right carrier size.
5. What types of bells do you offer for raptors?
We provide a wide variety of bells specifically designed for falcons and other raptors. Our bells are crafted to be safe and comfortable for your bird, and they come in various sizes and tones to suit different needs.
6. Do you sell telemetry equipment for tracking birds?
Yes, we offer a range of radio telemetry equipment, including receivers, transmitters, and accessories from reputable brands like Marshall Radio Telemetry. These tools are essential for tracking your bird during free flights.
7. What payment methods do you accept?
We accept various payment methods, including Visa, Mastercard, American Express, Discover, debit cards, PayPal, Western Union, and bank transfers.
8. How can I contact you for more information?
You can reach us by filling out the contact form on our Contact Us page. Alternatively, you can call us toll-free at 1-888-663-5601 between 7:00 am and 3:00 pm PST, Monday through Friday.
9. Do you offer resources for beginner falconers?
Yes, we provide various resources for those new to falconry, including our Apprentice Study Guide, which covers training, health, equipment, facilities, care, maintenance, and hunting regulations. This guide is a valuable tool for preparing for your state’s falconry exam. We offer over 40 years of Falconry experience, and are here to help!
10. What is your return policy?
Our return policy is detailed on our Store Policies, Shipping and Returns page. We strive to ensure customer satisfaction and are willing to address any concerns regarding your order.
11. Do you offer any discounts or promotions?
We have a Pop up discount offer on our homepage, please check it out! We periodically offer other sales and special promotions. Please check our Sales & Specials page for current offers. Additionally, first-time buyers may be eligible for a free gift.
12. Can I find information on falconry clubs and related websites?
Yes, we have a dedicated Falconry Clubs & Related Websites page that provides links to various organizations and resources within the falconry community.
13. How do you choose the correct falconers glove?
We offer many different styles of gloves to choose from and we can help you with the glove that is best for the bird you are working with. Contact us for assistance!
14. What type of perch do I get for my hawk, falcon or eagle?
We make many different styles of perches and can offer you advice on which one is best for your bird.
15. How do I choose the correct size Hood for my hawk, falcon or eagle?
We offer a sizing chart online under all of our hoods so that you can choose the hood size and type you need for your bird.