Mike's Falconry Return Policy

We offer a 30 day money back guarantee on all items except clearance or discontinued items if returned within 30 days from date of sale.

If you are not satisfied with any product that we sell or it is not what you thought it would be, please give us a call or e-mail before sending the item back. Items returned without giving us notice will be charged a 5% re-stocking fee unless it is being exchanged for something of equal value or more. 

Items bought on sale can only be returned for exchange if buying something of a higher value.

Any custom or special order for equipment is non- returnable and non-refundable.

Hood block sets half or whole are considered custom orders and are non -returnable or non -refundable.

DVD's can only be returned for replacement( of same DVD) if they are found to be bad.

Notice about DVD's. When ordering DVD's, please note that your DVD player must be DVD-R compatible or the DVD may not work well on your DVD player.(Note, most newer DVD players are DVD-R compatiable.) If you have any problems with any DVD please contact us first before sending it back. 

Thanks for visiting our website and if you have any questions please give us a call or e-mail.

Have a great day,

Mike & Jan Syring