SHIPPING & HANDLING INFORMATION
INFORMATION: Here at Mike's we try to get all orders out within one
business day, but we do not ship on weekends or holidays. All items in
stock are subject to prior sale. Also product pricing is subject to
change without notice, but rarely happens at mike's as we try to keep
our prices the most competitive on the internet.
THE USA: Most orders will be shipped using Priority mail with the United
States Postal service unlesss you have requested a different service
online.If your order is over sized or turns your shipment into a two
parcel shipment we may have to contact you with other shipping options
and some addtional cost may apply to your order.
THE USA: International orders are normally shipped by air mail or
express mail using the United States Postal Service. We also offer
expedited express service using UPS, DHL or Fedex. Please contact us for
a shipping quote if you would like to use one of our expedited
couriers. Please note some items we stock may be to large in length to
ship by the USPS, so we can give you a quote using one of the expedited
couriers. International customers, please note that you may be required
to pay additional customs or duty fees on your order when you receive
it, Mike’s Falconry Supplies is not responsible for these fees.
TIME FRAME: Most orders shipped wihin the USA by Priority mail will
take about two to five days. Shipments going out of the USA can take
from 5 to 14 days is the normal delivery time, but this can be longer to
some international countries.
FIRST TIME INTERNATIOAL CUSTOMERS : For orders over $500.00 we
require payment by Bank wire or Western Union, if you have not ordered
from us before. Please contact us and we will send bank wire
information. Please add $25.00 to your order to pay for bank wire fees.
Shipping & Insurance Fees for mail in order request USA only.
Up to $20.00 $8.00 $100.00-$150.00 $14.95
$20.00-$50.00 $11.00 Over $150.00 $19.95
orders request: We can ship most products using UPS COD service, please
contact us for a rate quote and total cost for the items you wish to
Add Insurance to your order: Add the amount below to your order.
$0 to $50.00…………... $1.70 $200 to $300.00…………..$5.00
$50 to $100.00..……….$2.95 $300 to $400.00………….. $6.50
$100 to $200.00 ……….$3.50 $400 to $500.00…………..$7.50
and availability of products are subject to change without notice.
Mike’s Falconry Supplies is not liable for any damage, injuries or
losses resulting from the use of any products listed in this catalog.
All of the products offered for sale herein are believed to be safe, but
discretion in the use is the responsibility of the user.
WE WANT YOU TO BE A SATISFIED CUSTOMER
Mike's Falconry Store Policies.
Return Policy: If you are not satisfied with one of our products we
offer a 30 day money back guarantee on all items except items on
clearance or discontinued items if returned within 30 days from date of
sale. A 5% restocking fee will apply to any items returned within the 30
day period. Please contact us before returning any item for return
instructions. Items returned after 30 days will be charged a 15%
re-stocking and will be given a store credit that can be used for any
new order from Mike's Falconry Supplies. We only accept returned items
back in the same new condition that they were sold in
Special orders: Any custom or special order for equipment is non- returnable and non-refundable.
Hood Blocks sets: Hood block sets half or whole are considered custom orders and are non -returnable or non -refundable.
DVD Returns: DVD's can only be returned for replacement( of same DVD)
if they are found to be bad.Notice about DVD's. When ordering DVD's,
please note that your DVD player must be DVD-R compatible or the DVD may
not work well on your DVD player.(Note, most newer DVD players are
DVD-R compatiable.) If you have any problems with any DVD please contact
us first before sending it back.
Thanks for visiting our website and if you have any questions please give us a call or e-mail.
Mike’s Falconry Supplies will never sell or give our customer list to
anyone and we will keep all of your information in the strictest
The only information that is keep online when you place an order with
us is listed below. All of your credit card information is deleted from
our website once your order has been received from us. (Most websites
do not go the extra mile to protect your credit card information, but
here at Mike's we do.) We also shred any online or off line credit card
information to further protect your credit card information.
Your credit card transaction is processed by a third party financial
institution(Security Metrics) and they will only use your information to
verify your credit card transaction. If you would feel more comfortable
you can always call us with your credit card information or it can fax
or mail to us to.
The only information we store online is listed here below:
Complete billing and ship to address
E- mail address
Login pass word / is stored and encrypted for your protection.
Our website is tested monthly using Security Metrics to maintain the
highest security standards so that your shopping experience is
completley safe and worry free.
All of your online information is protected by using Starfield Technologies.
Secure Site by Starfield Technologies
Web site is secured with a Starfield Technologies Web Server
Certificate. Transactions on the site are protected with up to 256-bit
Secure Sockets Layer encryption.
Domain Control Verified
Starfield Technologies has verified that the certificate holder controls the domain www.mikesfalconry.com.
Mike's Falconry Supplies may update this policy so please check back
from time to time for any changes. By using Mikesfalconry.com website
you signify your agreement to the Mike's Falconry Supplies Privacy
Policy and Information use.
Mikes Falconry Supplies Site Disclaimer
Prices and availability of products are subject to change without
notice. Mike's Falconry Supplies is not liable for any damage, injuries
or losses resulting from the use of any products listed on our website
We also do not endorse any advertiser in are catalog or website and
will not be liable for injuries or damage resulting from the use of
their services or products. All of the products offered for sale herein
are believed to be safe, but discretion in the use is the responsibility
of the user.