HANDLING & PROCESSING TIME
Here at Mike's we try to get all orders out within one to two business
day, but we do not ship on weekends or holidays and we process orders in the
order they were received.
All items in stock are subject to prior sale. Also product pricing is subject
to change without notice, but rarely happens at mike's as we try to keep our
prices the most competitive on the internet.
First Class mail: First class mail normally takes from 3 to 7 days time and comes with no insurance options. Shipping weight maximum is 12oz so only small items can be shipped using this class of mail. All items shipped first class mail with be shipped in a small padded envelope.
Standard mail and UPS ground service can take from 3 to 7 days in most
Priority mail is normally delivered within 2 to 3 days in most areas but is
not a guaranteed service and can take longer to some areas.
Express mail with the USPS has either a one or two day delivery time
guarantee and these guaranteed times are based on where you live.
UPS express offers a 3 day, 2 day and one day service that is guaranteed and
these guarantee times are based on where you live.
FRAME TO INTERNATIONAL COUNTRIES:
Shipments going out of the USA using
Priority mail can take from 7 to 15 days is the normal delivery time, but this
can be longer to some international countries.
Express mail with the USPS for international orders can take from 5 to 7 days
to most countries, but can take longer to others.
UPS Express service international orders can take from 3 to 7 days to most
countries, but can take longer to others.
Most orders will be shipped using Priority mail with the United
States Postal service unless you have requested a different service online.If
your order is over sized or turns your shipment into a two parcel shipment we
may have to contact you with other shipping options and some additional cost may
apply to your order.
First class mail international service: When choosing first class mail option for international mailing, you can only ship smaller items not weighting more than 3.6 pounds and its value cannot be more than $400.00. Also there is no insurance available for First class mail, so if you want insurance you will need to choose Priority mail or express mail service. The maximum parcel length is 24" with a maximum combined length and width of 36".
SHIPPING OUTSIDE THE USA:
International orders are normally shipped by air mail or express mail
using the United States Postal Service. We also offer expedited express service
using UPS, DHL or Fedex. Please contact us for a shipping quote if you would
like to use one of our expedited couriers. Please note some items we stock may
be to large in length to ship by the USPS, so we can give you a quote using one
of the expedited couriers. International customers, please note that you may be
required to pay additional customs or duty fees on your order when you receive
it, Mike’s Falconry Supplies is not responsible for these fees.
TIME INTERNATIONAL CUSTOMERS :
For orders over $500.00 we require payment
by Bank wire or Western Union, if you have not ordered from us before. Please
contact us and we will send bank wire information. Please add $25.00 to your
order to pay for bank wire fees.
& Insurance Fees for mail in order request USA only.
$20.00 $8.00 $100.00-$150.00
$20.00-$50.00 $11.00 Over
orders request: We can ship most products using UPS COD service, please contact
us for a rate quote and total cost for the items you wish to buy at
Insurance to your order: Add the amount below to your order.
$50.00…………... $2.20 $200 to $300.00…………..$5.00
$100.00..……….$2.95 $300 to $400.00…………..
$100 to $200.00 ……….$3.50 $400 to
Prices and availability of products are subject to
change without notice. Mike’s Falconry Supplies is not liable for any damage,
injuries or losses resulting from the use of any products listed in this
catalog. All of the products offered for sale herein are believed to be safe,
but discretion in the use is the responsibility of the user.
WE WANT YOU TO BE A SATISFIED CUSTOMER
Mike's Falconry Store Policies.
Return Policy: If you are not satisfied with one of our products we
offer a 30 day money back guarantee on all items except items on
clearance or discontinued items if returned within 30 days from date of
sale. A 5% restocking fee will apply to any items returned within the 30
day period. Please contact us before returning any item for return
instructions. Items returned after 30 days will be charged a 15%
re-stocking and will be given a store credit that can be used for any
new order from Mike's Falconry Supplies. We only accept returned items
back in the same new condition that they were sold in
Special orders: Any custom or special order for equipment is non- returnable and non-refundable.
Hood Blocks sets: Hood block sets half or whole are considered custom orders and are non -returnable or non -refundable.
DVD Returns: DVD's can only be returned for replacement( of same DVD)
if they are found to be bad.Notice about DVD's. When ordering DVD's,
please note that your DVD player must be DVD-R compatible or the DVD may
not work well on your DVD player.(Note, most newer DVD players are
DVD-R compatiable.) If you have any problems with any DVD please contact
us first before sending it back.
Thanks for visiting our website and if you have any questions please give us a call or e-mail.
Mike’s Falconry Supplies will never sell or give our customer list to
anyone and we will keep all of your information in the strictest
The only information that is keep online when you place an order with
us is listed below. All of your credit card information is deleted from
our website once your order has been received from us. (Most websites
do not go the extra mile to protect your credit card information, but
here at Mike's we do.) We also shred any online or off line credit card
information to further protect your credit card information.
Your credit card transaction is processed by a third party financial
institution(Security Metrics) and they will only use your information to
verify your credit card transaction. If you would feel more comfortable
you can always call us with your credit card information or it can fax
or mail to us to.
The only information we store online is listed here below:
Complete billing and ship to address
E- mail address
Login pass word / is stored and encrypted for your protection.
Our website is tested monthly using Security Metrics to maintain the
highest security standards so that your shopping experience is
completley safe and worry free.
All of your online information is protected by using Starfield Technologies.
Secure Site by Starfield Technologies
Web site is secured with a Starfield Technologies Web Server
Certificate. Transactions on the site are protected with up to 256-bit
Secure Sockets Layer encryption.
Domain Control Verified
Starfield Technologies has verified that the certificate holder controls the domain www.mikesfalconry.com.
Mike's Falconry Supplies may update this policy so please check back
from time to time for any changes. By using Mikesfalconry.com website
you signify your agreement to the Mike's Falconry Supplies Privacy
Policy and Information use.
Mikes Falconry Supplies Site Disclaimer
Prices and availability of products are subject to change without
notice. Mike's Falconry Supplies is not liable for any damage, injuries
or losses resulting from the use of any products listed on our website
We also do not endorse any advertiser in are catalog or website and
will not be liable for injuries or damage resulting from the use of
their services or products. All of the products offered for sale herein
are believed to be safe, but discretion in the use is the responsibility
of the user.